aerial photo of the campus in the fall season

Advance Operational Effectiveness & Innovation

In Action:

  • Create a short-term task group with the mandate to undertake improvements to support employee and organizational effectiveness
  • Create a People Plan Implementation Council to ensure active and ongoing implementation of action items
  • Seek advice from the operational effectiveness task group on processes and structures for prioritization of institutional initiatives
  • Engage members of the organizational effectiveness task group in supporting department leads (through dialogue and materials)
  • Improve organizational effectiveness with protocols and processes
  • Articulate how to encourage innovation, entrepreneurial approaches, and risk tolerance, establish institutional commitments that support a learning culture
  • Direct managers and supervisors to report annually on effectiveness actions underway as a component of their annual performance review and development process
  • Establish protocols where relevant members of regional campuses receive updates on changes to policies, guidelines, and standard operating procedures
  • Expand student experiential learning and employment opportunities in ancillary services, academic and administrative areas, and elsewhere within the University
  • Enhance institutional employee-related policies and guidelines, such as the Standards of Conduct for Employees

Success Highlights

  • Expedited process changes and development of guides, training manuals, online support, and information for new employees during COVID
  • Tactics to address institutional efficiency and effectiveness surfaced in employee experience survey action planning
  • Deployment of MS Teams
  • IT Nelvana project to create a four-year leasing cycle for IT hardware
  • HRIS deployment creating some administrative efficiencies for appointment creators
  • Online absence module in HR IS/Payroll
  • New IT Helpdesk ticketing system