Enroll in ProPASS: a simple, affordable, climate-friendly way to travel.
ProPASS is a permanent bus pass purchased by employees through payroll deductions. As of December 1, 2024, ProPASS is offered through BC Transit’s new electronic fare system, Umo. ProPASS is valid for travel throughout the Nanaimo Regional Transit System.
ProPASS is provided to employees via a benefit code that will be issued by Payroll. Once you have received the benefit code it can be redeemed via the Umo App. Alterantively, you can pick up a Umo Card and add your benefit code to your card. If you lose your card, please call 1.877.380.8181 to transfer your fare products to a new inactivated Umo card.
ProPASS Goals
A main goal of the ProPASS program is to reduce traffic by encouraging employees to use transit whenever possible. ProPASS complements employer initiatives to reduce the number of vehicles being driven to the workplace.
No Expiry
A ProPASS is valid as long as an employee is on the payroll deduction program, but you must enroll for at least one year. If you decide after one year that the ProPASS is not meeting your needs, you can apply to withdraw from the program by filling out the ProPASS Exit Form and sending it to Payroll@viu.ca.
If you relocate, or if you discontinue employment with your employer, you will automatically be withdrawn from the program. If you are off for an extended period on WCB, ShortTerm or Long Term Disability, maternity or parental leave, your ProPASS Administrator can suspend your ProPASS until you return to work. ProPASS cannot be put on hold for vacation or sick time.
Cost and Savings
The Umo card and the Umo app are free for all riders and do not require a deposit. The monthly saving is approximately 14%. A monthly payroll deduction of $55.80 will take place on the first pay of each month the pass is active. Average vacation time, sick time and time away from Nanaimo on business or pleasure was taken into account when the ProPASS price was established.
Signing Up for ProPASS
If you would like to participate in the ProPASS program, please complete the ProPASS Enrollment Form and email it to Payroll@viu.ca. Payroll will send you the activation code between the 25th and 31st of the month prior to the ProPASS being active and monthly payroll deductions beginning. Please send your form in before the 20th of the month prior to when you want your ProPASS to begin.
All ProPASS related questions can be directed to ProPASS@bctransit.com or Payroll@viu.ca.
ProPASS Frequently Asked Questions
Do you still have questions? Please see the BC Transit ProPASS Rider FAQ. If your questions are still not answered, please contact ProPASS@bctransit.com or payroll@viu.ca.